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Brown Cow Organics Perridge Farm, Pilton, Shepton Mallet, Somerset, BA4 4EW, United Kingdom.



Privacy, Copyright, Ownership & Rights

The content of this site is copyright © Brown Cow Organics 2004-2016. Some images may be the copyright of various manufacturers of the products depicted or of various photographers.

Brown Cow Organics do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

This web site is solely owned by Brown Cow Organics.

Acceptable Use Policy

Owners of other web sites may place links on their web sites that link to HTML formatted pages on this web site. We do not guarantee that any page other than the default home page will always be maintained and available. It is your responsibility to check continued functioning of your link. If you require a specific page to be always available then please contact us.

Owners of other web sites may not link directly to any content on this web site other than HTML formatted pages without the express permission of the site's owner. This applies specifically but is not limited to links direct to images, databases, data listings, forums, guest books or any other dynamic objects generated by this web site. If you wish to do so then you must obtain written permission from Brown Cow Organics.

Content may not be displayed on another web site in any way that implies or suggests that the content is other than our own without express permission of Brown Cow Organics. Content may not be held on another web server or used in any commercial form without the content owner's express written permission.

You may not harvest email addresses from this web site. You may not harvest web URLs from this web site excepting as part of a recognised search engine activity by an acknowledged search engine or similar index or directory. You may not harvest or otherwise obtain or use information from this web site for commercial resale or advantage.

Information Responsibilities

As far as we are aware the information provided on this web site is accurate though not necessarily complete. Brown Cow Organics can accept no responsibility for the content of third party web sites listed on or linked from this web site.

Any links shown on this web site to other web sites are provided for your interest only and Brown Cow Organics has no control over such sites and thus no responsibility or liability for their content; nor do links to other sites imply any endorsement of their content.

Email and Moos Letter Privacy Policy

Brown Cow Organics may email you in connection with your enquiries, orders and registrations. If you register to receive an emailed newsletter or other regular correspondence from us then you have the right to ask us to remove you from our list at any time and we will honour that request.

Legal Jusrisdiction

This web site is designed, maintained and hosted in England in the United Kingdom. To the best of our knowledge the content and representation of this web site are legal under English law. Any legal issues will be treated under English law and any disputes will be under the jurisdiction of the English courts.

Frequently Asked Privacy & Security Questions

Below are answers to a few Frequently Asked Questions on Privacy and Security. If you require clarification or have further questions then please contact us using our form on the Contact Details page. See the menu option FAQ for other information that may help you to use this web site.

Q. Do you publish my details that I supply to you?
A. We do not make any of your details public other than as required in the registration and management of your company. In particular we do not disclose your email addresses to spammers or any other person or organisation. An exception to this is if we are required to reveal your details for legal reasons.

Q. If I complain about a web site linked from your site will you do anything about it?
A. We take complaints seriously and will investigate any complaints made. If the complaint is justified then we will ban the offender from being listed in Brown Cow Organics links. Unless there is evidence of illegality we can do nothing more.

Q. If I complain about a web site do you give them my details?
A. Definitely not! We do not pass on your details to anyone unless you give express written permission. We ask that you give us a valid email address or other contact details so we may discuss the complaint with you and inform you of the outcome. We may not be able to inform you of any specific action taken.

Q. Why am I am getting spam from Brown Cow Organics?
A. We do not spam. The only emails you will receive from Brown Cow Organics are specifically to do with your communications, orders, emoos and enquiries.

Q. Why am I am getting viruses from Brown Cow Organics?
A. Unless we have a serious accident you will not receive viruses from our domains. The most likely explanation is that someone has our email address in their address book or has one or more of our web pages in their browser cache and that they have a virus which is using these details to send out viruses and, often, spam.

Q. How do I know it's not you sending out spam / viruses?
A. Almost all spam and virus header information, including the From (Sender's) address, is forged. There are some sites listed on Google that explain this and may help to trace the message. If the offending email traces to Gatenby Services, our hosting company, then we definitely want to know about it. Get in touch with us through the Contact page and we'll discuss it with you.